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"How the top healthcare brands maintain their leading positions in the market according to insights from 1,000 consumers"

6 ways healthcare brands achieve dominance through patient experience

Synopsis: bespokeCX and CX4ROCKS conducted an online survey in partnership with OnResearch to investigate how consumer preferences towards a brand shift based on their interactions across different touchpoints throughout a patient or customer journey.

Author: Jason Ten-Pow, Sean Albertson

Date Published: 12-23-2024

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STATE OF CX
2024 Edition

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We are excited to share with you our latest report State of CX Report packed with critical insights to help you stay ahead in today’s competitive landscape.

This report is designed to empower you with actionable data and strategies that can drive tangible results for your business. Don't miss out on the opportunity to make informed decisions and elevate your performance.

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